FAQs

1IS IT POSSIBLE TO DROP OFF AND PICK UP SOMEONE IN FRONT OF A TERMINAL?
Yes, while drop offs are allowed at the airport, pickups are prohibited. All pickups must necessarily be done at any of our car parks. Vehicles left unattended will be clamped, towed and a fine imposed.
2DOES THE AIRPORT HAVE ANY MEDICAL FACILTY?
The Medical facility at KIA (Airport clinic) is located 500m from the terminal. The facility has well trained doctors and nurses to respond to any medical emergency. Ambulances are also available to convey severe medical emergencies to nearby hospitals.
3CAN PREGNANT WOMEN TRAVEL BY AIR?
It is safe in most cases. However, it is important to check and clear with your physician before you travel. Please check on the airline for any restrictions.
4HOW EARLY SHOULD I ARRIVE AT THE AIRPORT BEFORE MY FLIGHT?
It is advisable to arrive at the airport at least 2 hours prior to the departure of a domestic flight and 3 hours before an international flight.
5DOES THE AIRPORT HAVE MONEY EXCHANGE FACILTY?
Yes, KIA has foreign exchange counters at international arrivals, departures and airport square.
6IS LEFT BAGGAGE FACILITY AVAILABLE AT THE AIRPORT?
A “lost and found” office can be located at the arrival ramp area.
7WHAT IF MY BAGGAGE DOES NOT ARRIVE AT MY DESTINATION?
Please contact the airline and register a complaint. It is the sole responsibility of the airline to assist in such matters.
8HOW CAN I GIVE FEEDBACK OR MAKE A QUERY ABOUT THE AIRPORT?
Please contact us by logging on to http://www.gacl.com.gh/contact us.php
9HOW CAN I CHECK THE FLIGHT ARRIVAL AND DEPARTURE TIMINGS?
Flight schedule is displayed on the homepage of our website and it provides the latest updates regarding the arrival and departure times of all scheduled flights. Flight information can also be obtained by contacting the airline directly. However, you may contact our information center on 0302 550612 Ext. 2283 or 2358 or 2381. Information center service is available 24 hours 7 days in a week.
10HOW DO I TRAVEL TO THE AIRPORT FROM THE CITY?
Passengers can get to the airport through Taxis and public transport (trotro).
11HOW DO I TRAVEL FROM THE CITY TO THE AIRPORT?
The services of registered and hiring taxis are available at the airport ( around Aerostar).